2025 was filled with moments that reminded us of why we do what we do. From supporting funeral homes in their mission to serve with compassion to getting families funded during their times of need, we’re honored to play a small role in the bigger picture.
This blog is a recap of the year’s highlights and a celebration of the funeral professionals who inspire us, the families who trust you, and the team behind the scenes who make it all possible.
Tools to help you serve families better
We know that funeral professionals wear many hats, and time is always in short supply. That’s why we focused on building tools that make your workflow smoother and your service stronger.
Here are 3 features we introduced in 2025 through our Passare integration, all designed with your needs in mind:
Custom Processing Fees – Automatically add and track your own processing fees on assignments inside Passare. This new feature saves time, removes manual calculations, and helps increase your funeral home’s revenue while keeping the process simple and transparent for families!
Insurance Library – Finding the right insurance details shouldn’t slow you down. Insurance Library puts verified company information like contact details, assignment requirements, and processing guidelines right at your fingertips so you can spend less time chasing answers.
Status & Messaging – Stay connected without extra steps. Status & Messaging lets you send and track assignment updates right inside your workflow, and everything stays in sync across Claimcheck and Passare. It’s an easy way to keep your team and families informed without juggling multiple systems.
These tools were built to support your mission, and we’re excited to keep improving them in 2026.
Celebrating the heart of our team
Behind every assignment processed is a team that truly cares about funeral homes, families, and each other. In 2025, our team found joy in the everyday and celebrated the people who make Claimcheck a special place to be.
Senior Collection Specialist Shawna Thomas (left) and Insurance Specialist Jane Howell were recognized for their years of service with Claimcheck! Shawna has been a reliable source of positivity for 15 years, and Jane has never failed to go above and beyond in her 10 years with us.
We’re so blessed to have these two on our team!
From festive outfits to themed celebrations, our team brought smiles to the office all year long. Whether it was New Year’s Day, Saint Patrick’s Day, or Halloween, they never missed a chance to spread joy.
We’re grateful for every person who makes Claimcheck not just a workplace, but a community.
Connecting with funeral professionals at NFDA 2025
One of our favorite moments of the year was attending the National Funeral Directors Association Convention in Chicago. It always warms our hearts to see so many great friends and connect with wonderful funeral professionals from all over the world.
Our Client Success Manager, Rae Torres, spent time sharing how we can help funeral homes save time, reduce stress, and stay focused on serving families.
Here’s a short video of Rae from the NFDA Convention floor!
If we missed you this year, we hope to see you in Charlotte, North Carolina, at NFDA 2026!
Your favorite blogs of the year
We know how busy funeral professionals are, so we create content that’s quick to read and full of helpful insights.
Here are our 3 most-read blogs in 2025:
10 tips to empower your team and prevent burnout
When you prioritize your team’s mental and physical health, you help your funeral professionals serve your community well and prove why your funeral home is the best choice for families.
Here are 10 strategies (5 for inside your funeral home and 5 for your staff’s personal life) that will help you support your staff, protect their well-being, and sustain the meaningful work you do together.
How to introduce families to funeral funding services
Did you know that nearly 40% of people plan to use life insurance to fund their funeral? More than half of all families said they would use a funeral home’s assistance to file a life insurance claim if the service was offered.
Families are already considering how to fund funerals with life insurance. Discover how to introduce families to funeral funding services.
3 ways to increase your funeral home’s profitability
More families are opting for lower-cost options because they believe they cannot afford a traditional funeral. This hurts families’ ability to grieve well, your average funeral costs, and overall profitability.
This may leave you wondering what you can do to meet families’ changing needs and still help them have a healing and meaningful funeral experience. Luckily, there’s good news that can help!
Looking ahead to 2026
As we close out 2025, we want to say thank you for your trust, your partnership, and your unwavering commitment to families. You inspire us every day.
We’re excited to keep supporting you in 2026 with tools, service, and care that help you do what you do best.
Let’s make next year even better. Together.
If you’re looking for ways to save time, simplify insurance assignments, and protect your cash flow, we’d love to help.
Fill out the form below or click there to learn more!