Why is it that if a friend or colleague recommends a product or service, their opinion carries a lot of weight?
Because other funeral home owners, administrative staff, funeral directors, and general managers know your reality. They understand the daily challenges and responsibilities of your job better than anyone else.
So, who better to listen to for advice about improving your workflow?
In this article, funeral professionals share the benefits they’ve seen from partnering with Claimcheck to process insurance assignments.
#1. Receiving funds quickly
“You can’t put a price on the fast turnaround time that CLAIMCHECK provides to get us paid.”
Michael Capehart
General Manager & Funeral Director
New Hope Funeral Home
When processing assignments on your own, you spend so much time with each policy. Even with your best efforts, payment could still be delayed by 6-8 weeks, which impacts your cash flow.
With Claimcheck, funeral homes are typically funded within 72 hours – without going back and forth with the insurance company!
#2. Spending more time with families
“If we had to spend extra time working on assignments with insurance companies, that would take away from us helping those families.”
Taylor Wilson
Funeral Home Administrator
Jefferson Memorial Funeral Home and Gardens
When your families are going through a tough time, you must be there to provide support and guidance. But your attention is elsewhere if you spend hours on the phone with insurance companies or wait days trying to track down the status of a policy.
Our team verifies the policy, gets you funded, and calls insurance companies on your behalf. That way, you can be the hero to families by telling them their funds have arrived.
#3. Avoiding financial risks
“Claimcheck is quick about doing their homework, getting the appropriate information, and ensuring each policy is verified.”
Ric Brown
Funeral Director
Ric Brown Family Funeral Home
If you process assignments in-house, you assume all the risk that comes with the policy, including the possibility of it being denied. When you partner with Claimcheck, we assume the risk and verify everything so you’re never left wondering if you’ll receive funds.
#4. Saving time on the process
“The time CLAIMCHECK saves us with their integrations has been great, especially with the Passare integration.”
Michael Capehart
General Manager & Funeral Director
New Hope Funeral Home
You can save time when your insurance processing service integrates with other software. You won’t have to spend double the time entering information if all of the information syncs from one software to another. When your staff suddenly has more time freed up, they can spend it getting other work done and serving families.
#5. Interacting with customer service
“I never dread calling CLAIMCHECK because I know I’ll get the answer I’m looking for, and I’ll talk to someone nice, polite, and eager to help me.”
Chelsea Ayers
Administrative Supervisor
Broussard’s Mortuary
You deserve a funeral funding partner who will be available for you, no matter how big or small the issue. And the team should be friendly! At Claimcheck, quality support is just one call away.
#6. Improving communication with families
“With CLAIMCHECK, we always have answers for families, which gives our funeral directors confidence and calms families.”
Garrett Cooper
Family Services Counselor
A.S. Turner & Sons Funeral Home & Crematory
Part of your job is to inform families about the status of their insurance policies throughout the verification process. In fact, the family is usually waiting for funding to move forward with planning the funeral.
When policy updates are right at your fingertips, you can communicate clearly with families, which leads to increased trust. With Claimcheck, you’re never left in the dark, and we’re always working to help you communicate better with families!
You deserve to get more out of insurance assignments
It’s time for you and your business to get the most out of insurance assignments and give families another way to pay for a healing funeral.
Learn more by getting a demo of Claimcheck today!